Description

Bose QuietComfort® Earbuds

What’s in the box

1. 2 Bose QuietComfort® Earbuds (fitted with medium eartips)
2. Charging case
3. Small and Large eartips
4. USB-C (A to C) charging cable (12″)
5. Quick start guide
6. Safety sheet

 

THE WORLD FADES.

YOUR MUSIC SHINES.

Better sound begins with better silence. That’s why these sleek, new wireless earbuds are designed with breakthrough acoustic innovations and the world’s most effective noise cancelling. 

Together, they produce crisp, clear audio and rich, deep bass over a bed of virtual silence — so you can hear all kinds of details that typically get lost, like the singer breathing between words or the snapping of fingers from deep in the audience.

In fact, we believe you won’t get a more compelling listening experience from any other wireless earbud, whether it’s for music, podcasts, videos, or calls.

 

 

BOSE ACOUSTIC NOISE CANCELLING™

The world’s most effective noise cancelling earbuds

Using a combination of patented active and passive noise cancellation innovations, Bose QuietComfort® Earbuds feature all the noise cancelling performance of our best over-ear headphones — from a compact, truly wireless earbud. 

ACTIVE NOISE CANCELLING

Internal and external microphones monitor sounds in your environment and in your ear canal and — in a fraction of a millisecond — produce an opposite signal to cancel out unwanted noise. All that’s left is what you want to hear.

PASSIVE NOISE CANCELLING

A soft ear nozzle is designed to conform completely to the contours of your ear, creating a gentle seal. The more airtight the seal, the less outside noise gets in, and the more you can enjoy your content. A good seal is also critically important for deep low notes, because they add more impact and emotion to your music and videos. 

 

Personalize your listening experience with adjustable noise cancelling

Virtual silence is great for listening to music, but there are times when you need to hear the outside world as well. Like if you’re walking down a busy street. Or listening for a boarding announcement. Knowing that different situations call for different levels of awareness, Bose QuietComfort® Earbuds are uniquely able to let you choose your listening experience. This allows you to eliminate distractions altogether, minimize the noise cancelling, or anything in between. 

For quick conversations, choose the full transparency option. This handy feature makes it seem as though you’re not wearing earphones at all — perfect for ordering a coffee or making small talk with coworkers. 

ACCLAIMED, LIFELIKE SOUND

We believe you won’t find better sounding wireless earbuds

The acoustic package inside these earbuds is capable of producing deep low notes and exciting, lifelike sound no matter how loud (or soft) you like to listen.

And that’s no small feat. Because as you lower the volume on most earphones, the bass tends to disappear, leaving your music sounding tinny and small. We solved the problem with our Volume-optimized Active EQ technology. This innovation automatically boosts the lows and highs so the music, videos, and voices you’re listening to remain consistently balanced — even as you change the volume. 

SECURE & COMFORTABLE EARBUDS

Move all you want. They won’t go anywhere.

Our engineers pioneered the patented eartip technology behind these earbuds close to a decade ago — and they’ve been perfecting the innovations ever since. 

With our new StayHear® Max tip design, every surface that touches your ear is made of soft silicone — not hard plastic — so the earbuds are comfortable enough to wear all day long. 

CLEAR CALLS

People will hear your voice — not the noise around you

On the right earbud, a specially designed microphone array picks up the sound of your voice while rejecting most of the noise around you. As a result, whether you’re on a call or using your virtual assistant, your voice is the focus.

SIMPLE TOUCH CONTROLS

Your favorite features. At your fingertips.

Instead of buttons, these true wireless earbuds feature an intuitive touch interface. It lets you control your content with a series of simple gestures.

SWEAT & WEATHER RESISTANT

In their element.

In any element.

Feel free to use them while you’re exercising. It’s okay to wear them out in the rain, snow, sleet, or hail. These IPX4-rated earbuds will just continue to pump out great-sounding music.

BATTERY LIFE

Up to 6 hours of nonstop joy

Bose QuietComfort® Earbuds give you up to 6 hours of battery life on a single charge.

Up to 12 hours more playback time with charging case

Get two additional full charges by storing your earbuds in the wireless charging case.

15 minutes = 2 hours

Completely out of power? A quick, 15-minute charge will give you up to 2 hours of battery life. 

Charge wirelessly

The wireless charging case is compatible with any Qi-certified wireless charging mat.

TRUE WIRELESS

Bluetooth® connectivity that just works. So your audio just plays.

Captivating sound is worthless without a reliable wireless connection. Optimized for Bluetooth 5.1, Bose QuietComfort® Earbuds are designed to quickly pair to your device — and stay that way. You’ll enjoy a strong and consistently reliable connection as long as you’re within 30 feet of your paired device.

How it all comes together

World-leading noise cancelling and acclaimed, lifelike sound — from a compact, true wireless earbud that sits close to your ear.

A powerful charging case

When our designers set out to create Bose QuietComfort® Earbuds, they considered the case to be an integral part of the experience — every bit as important as the buds themselves. 

This rugged case is designed to travel with you all day long. Its magnetized interior keeps the wireless earbuds securely in place while they charge, and its battery provides two additional full charges — or up to 12 hours of playback time. Plus, a quick 15-minute charge will give you up to 2 hours of battery life. And when it’s your case’s turn to be recharged, you can choose between the included USB-C cable or any Qi-certified wireless charging mat (not included).

The exterior LED lights clearly show the battery status of your charging case. And the instant you take them out of the case, the earbuds begin pairing with your device. 

 

 

Customized control

Just by touching the earbud, you can toggle between three customizable noise cancelling levels, play or pause content, take calls, and more.

But for full control of your QuietComfort® Earbuds, download the Bose Music app. It lets you customize your noise cancellation favorites, manage your Bluetooth connections, set a shortcut, and much more. It also keeps your earbuds’ software up to date — and will even unlock new features in the future.

 

FAQS

What is the difference between Bose QuietComfort® Earbuds and Bose Sport Earbuds?

Both truly wireless earbud products offer comparable comfort and stability features, sweat and weather resistance, and battery life, but there are several key differences. First and foremost, QuietComfort® Earbuds feature noise cancelling technology while Bose Sport Earbuds do not. QuietComfort® Earbuds are ideal for periodic use all throughout the day, while Sport Earbuds are engineered for exercise. Lastly, Sport Earbuds are a little smaller and more compact than QuietComfort® Earbuds.

 

 

How is the total noise cancelling in Bose QuietComfort® Earbuds achieved?

Bose QuietComfort® Earbuds utilize both active and passive noise reduction technologies. They use a sophisticated proprietary approach for active noise reduction, placing microphones both inside and outside the earbuds. The electronics system senses the sound in almost any environment and then measures, compares, and reacts — instantaneously — to produce an opposing cancelling signal. The passive noise reduction is achieved by a combination of the acoustic design and proprietary eartip design.

 

What is Active EQ?

Active EQ (equalization) involves electronically tuning the frequency response to closely match the proprietary Bose response curve for headphone audio. This response curve is the result of decades of research studying how sound travels to the ear. The closer the frequency response comes to matching the target curve, the more lifelike the audio performance.

 

How good is the audio performance of Bose QuietComfort® Earbuds?

These earbuds are comfortable enough to be worn for extended periods of time — and stable enough to stay firmly in place no matter how vigorously you move. The eartips have an extended flexible wing that spreads pressure evenly across the ridge of your ear. This unique design provides excellent stability without sacrificing comfort. In fact, the soft material and rounded profile allows the tip to sit comfortably in the bowl of the ear for long-term wear.

 

Are Bose QuietComfort® Earbuds sweat resistant?

Yes. Bose QuietComfort® Earbuds have passed IPX4 testing, which means they are protected against sweat and splashing water from any angle. The interior of the charging case is also resistant to water or sweat that may remain on the buds when they are placed inside for charging; however, it is not recommended that the outside of the case be exposed to water.

 

Are Bose QuietComfort® Earbuds waterproof?

No. QuietComfort® Earbuds are designed to withstand sweat and weather but they are not intended to be submerged underwater.

 

Can Bose QuietComfort® Earbuds be used with the Bose Music app?

Yes. The Bose Music app makes controlling the earbuds and switching between multiple Bluetooth® devices easier than ever with a graphical interface. It also allows you to personalize your QuietComfort® Earbuds and access software updates and new features in the future.

The Bose Music app also contains many useful features. You can set your preferred noise cancelling levels, monitor power usage, customize your VPA preferences, and create a custom Shortcut.

Please note that QuietComfort® Earbuds cannot connect to other apps from Bose, like Bose Connect, Bose Hear, or Bose SoundTouch.

 

Can Bose QuietComfort® Earbuds take calls?

Yes. Bose QuietComfort® Earbuds have an integrated dual-microphone array located in each earbud to allow you to use them during calls. The earbuds must be connected to a smartphone that supports the Bluetooth HFP profile. Call audio will be heard from both the right and left earbuds. In addition to traditional calls, the earbuds will work with many apps that use Voice over Internet Protocol (VoIP), such as Skype or FaceTime.

 

How do I pair Bose QuietComfort® Earbuds with my mobile device?

When the Bose QuietComfort® Earbuds charging case is opened for the first time, the buds will automatically enter discoverable mode and Status Lights will pulse blue. The earbuds can then be detected by your mobile device. To connect a device and learn about more features, you should download the Bose Music app to finish the connecting process. If you don’t have the Bose Music app, you can follow the directions within your smartphone’s Bluetooth menu to connect the earbuds. Once the connection is made, the Status Light on both earbuds will turn solid blue. To connect additional devices, you can press and hold the Bluetooth button located on the charging case until you see the Bluetooth Status Light slowly pulse blue or hear the “ready to connect” voice prompt spoken in the earbuds. Then, just follow the directions within the Bose Music app or the Bluetooth device menu to finish pairing.

NOTE: You can connect to and play audio from only one device at a time.

 

How do I charge Bose QuietComfort® Earbuds?

Bose QuietComfort® Earbuds are charged by placing them in their charging case. If the case is charged, it will automatically charge the earbuds. The earbuds are charging when the Status Lights on the buds pulse white. Please note: the Status Lights on the case will show the charge status of the case and will only blink if the case is connected to a power source and charging.

Allow up to 2.5 hours for the earbuds to fully charge. Once they are fully charged, the battery indicator light on the earbuds will turn solid white and eventually turn off.

If the case is out of power, place it on a Qi-certified wireless charging mat (not included), or plug the included USB-C cable into the case and plug the other end into a USB port on a computer or wall charger (sold separately).

 

Can I quickly charge the battery?

Yes. If the earbud battery is depleted, a quick 15-minute charge provides up to 2 hours of play time.

 

Why aren’t there any buttons on the Bose QuietComfort® Earbuds?

Instead of buttons, each earbud has a touch interface to access product controls.

The right bud controls these core functions:

1. Double-tap to pause or play your content and answer or end a call.
2. Press and hold to decline an incoming call or access your voice assistant.

The left bud controls these functions:

1. Press and hold to access your preset Shortcut (customization available through the Bose Music app).
2. Double-tap to cycle through your three favorite noise cancelling settings. The default settings are: max noise cancelling, a mix of noise cancelling and situational awareness, and full transparency. To change your favorite settings or to access all options, you can use the Bose Music app. You can also use the Bose Music app to turn on transparency mode. When engaged, removing a bud will simultaneously pause your audio content and place the buds into full transparency so you can hear the world without any distractions. Putting the bud back in your ear will re-engage the prior noise cancelling setting and audio content.

 

 

 

 

What is a Shortcut? How do I set it up?

In addition to the other gesture-based controls on the earbuds, Bose QuietComfort® Earbuds offer a Shortcut feature. It allows you to set up a custom command, like skip track or check battery level. You can set up your preference in the Bose Music app, then access the feature you prefer by pressing and holding the left earbud.

 

 

How are the StayHear® Max tips included with Bose QuietComfort® Earbuds different from the original StayHear+ QC tips?

The StayHear® Max tips are made of similar soft silicone material as the original StayHear+ QC tips and have a similar umbrella shape, which creates a gentle seal at the entrance of the ear canal for optimal noise cancelling and audio performance. But the means of attachment are different; the StayHear® Max eartips wrap around the earbud acoustic package, which allows the bud to sit closer to the head.

The new eartip design has the added benefit of creating a more airtight seal between the ear and the earbud, which results in better bass and overall audio sound.

If you have another pair of Bose earbuds that include Bose StayHear+ tips, the eartip size that you’re used to may be different with these updated eartips. Be sure to use the Bose Music App to go through the eartip-sizing tutorial. You may have to experiment to find the right size. 

 

Why are there three pairs of eartips?

To ensure proper comfort and headphone performance, Bose QuietComfort® Earbuds come with three sizes of soft eartips. It’s important to find the appropriate tip size for your ears. Be sure to download the Bose Music app and go through the eartip-sizing tutorial. You may have to experiment to determine which tip size is the best fit for each ear — and it’s not at all unusual to find you need a different size in each ear.

 

How do I care for the eartips?

Bose QuietComfort® Earbuds should be cleaned after every use by gently wiping the buds dry. Be careful not to allow any moisture to enter the earbuds through the ports. In addition, be certain not to force any dirt or debris into the ports. Do not blow air into or vacuum the ports or nozzle.

For a more thorough cleaning, remove the eartips from the earbud, then rinse with water and a mild detergent. Allow the eartips to dry completely before reattaching them to the earbuds. The eartips should be resistant to dirt or the effects of UV radiation, which typically cause some color change. With normal use, the appearance of the tips should remain unchanged through years of use.